Cooperative Learning Quiz

 

 

Question 1

0.5 / 0.5 pts

Select the correct learning type for this description:

The student effort is on performing faster and better than classmates.

Competitive Learning

Cooperative Learning

Individualistic Learning

Question 2

0.5 / 0.5 pts

Select the correct group for this characteristic:

No group processing

Cooperative Learning

Traditional Learning

Question 3

0.5 / 0.5 pts

Select the correct group for this characteristic:

Social skills assumed

Cooperative Learning

Traditional Learning

Question 4

0.5 / 0.5 pts

Group members discuss how well they are achieving their goals and maintaining effective working relationships.

Positive Interdependence

Individual and Group Accountability

Interpersonal and Small Group Skills

Face-­to-­Face Promotive Interaction

Group Processing

Question 6

0.5 / 0.5 pts

Which role is the person playing in the following?

“Should I write these points in outline or paragraph form?”

Taskmaster

Checker

Gatekeeper

Coach

Recorder

Praiser

Question 7

0.5 / 0.5 pts

No one can “hitchhike” on the work of others. The performance of each individual must be assessed and results given back to the group.

Positive Interdependence

Individual and Group Accountability

Interpersonal and Small Group Skills

Face-­to-­Face Promotive Interaction

Group Processing

Question 8

0.5 / 0.5 pts

Select the correct group for this characteristic:

Students are the major resource

Cooperative Learning

Traditional Learning

Question 9

0.5 / 0.5 pts

Which role is the person playing in the following?

“We’re working hard and we’re almost finished. Keep the good ideas flowing!”

Taskmaster

Checker

Gatekeeper

Organizer

Recorder

Praiser

 

Question 10

0.5 / 0.5 pts

Select the correct learning type for this description:

Students willingly help each other sharing/exchanging skills and ideas.

Competitive Learning

Cooperative Learning

 

Individualistic Learning

Question 11

0.5 / 0.5 pts

Select the correct learning type for this description:

Students compete with their own previous performance.

Competitive Learning

Cooperative Learning

Individualistic Learning

Question 12

0.5 / 0.5 pts

Each person’s efforts benefit not only that individual, but also everyone else in the group.

Positive Interdependence

Individual and Group Accountability

Interpersonal and Small Group Skills

Face-­to-­Face Promotive Interaction

Group Processing

Question 13

0.5 / 0.5 pts

Students promote each other’s success by sharing resources. They help, support, encourage, and praise each other’s efforts to learn.

Positive Interdependence

Individual and Group Accountability

Interpersonal and Small Group Skills

Face­-to-­Face Promotive Interaction

Group Processing

Question 14

0.5 / 0.5 pts

Group members must know how to — and be motivated to — provide effective leadership, make decisions, build trust, communicate, and manage conflict.

Positive Interdependence

Individual and Group Accountability

Interpersonal and Small Group Skills

Face-­to-­Face Promotive Interaction

Group Processing

Question 15

0.5 / 0.5 pts

Select the correct learning type for this description:

Students evaluate, make decisions, and are responsible for their own learning.

Competitive Learning

Cooperative Learning

Individualistic Learning

Question 16

0.5 / 0.5 pts

Select the correct group for this characteristic:

Responsibility for each other

Cooperative Learning

Traditional Learning

Question 17

0.5 / 0.5 pts

Select the correct learning type for this description:

Students work against each other to achieve a good grade and only some of them succeed.

Competitive Learning

 

Cooperative Learning

Individualistic Learning

Question 18

0.5 / 0.5 pts

The following are descriptions about working collaboratively. Which of the following are NOT true descriptions of effective groups? Select all that apply.

The group set a superordinate goal.

Confrontation and differences exist in the group.

All of the group members participate in tasks and roles.

The group members communicate openly in every meeting.

All group members make commitments to decisions and plans.

The group has one appointed leader who had the highest GPA in the last semester.

The group doesn’t need to evaluate effectiveness on their own because the instructor will grade them.

Question 19

0.5 / 0.5 pts

Which role is the person playing in the following?

“Joe has told us a lot about his opinion. Mark, what do you think?”

Taskmaster

Checker

Gatekeeper

Communicator

Recorder

Praiser

Question 20

0.5 / 0.5 pts

Select the correct group for this characteristic:

No interdependence

Cooperative Learning

Traditional Learning

 

 

 Individual Goals and Self-Management Quiz

 

Question 1

1 / 1 pts

When utilizing the time management matrix, it can be said that effective time managers spend most of the time in quadrant ______.

I

II

III

IV

V

Question 2

1 / 1 pts

The problem with the goal statement: “I am going to lose 20 pounds by this Saturday” is that it is not:

measurable

time bound

realistic

There is no problem with this goal statement

Question 3

1 / 1 pts

The problem with the goal statement: “Reduce emergency response time from an annual average of 15 minutes to 10 minutes by December 31, 2009 (beginning date January 1, 2009)” is that it is not:

measurable

time bound

specific

There is no problem with this goal statement

 

Question 4

1 / 1 pts

Ron wants to run in a local marathon next year even though he usually only jogs briefly around his neighborhood. His first attempt to run 10 miles yesterday turned into failure, as he was only able to complete 5 miles. Ron is missing which key behavior in his goal setting?

being positive

taking full responsibility

starting small

persevering

Question 5

1 / 1 pts

The ability to manage our response to situations that occur in our lives is known as:

personal management

stress management

time management

professional management

Question 6

1 / 1 pts

The most effective goals are specific, measurable, attainable, realistic and ______________________.

thorough

tough

tenacious

time­bound

toilsome

Question 7

1 / 1 pts

Sometimes it helps to establish goals outside of our span of control.

True

False

 

Question 8

1 / 1 pts

“I’d like to lose 32 pounds in the next two weeks” is an example of a SMART goal statement.

True

False

Question 9

1 / 1 pts

One key to effective time management is the creation and use of daily, weekly, and monthly plans.

True

False

Question 10

1 / 1 pts

The factors that influence ethical behaviors of an individual are:

The individual ethics are aligned with personal values, moral reasoning, and personal ideology.

The corporate culture will impact the values, attitudes, and behaviors of its members.

society as a whole

All of the above

 Quiz: Understanding and Working with Other

 

Question 1

1 / 1 pts

Which of the following is an effective “I” statement?

“You need to work overtime?”

“Why are you mad at me?”

“I feel confused when you act annoyed at me.”

“I think you are a child.”

“I see you are a brat.”

Question 2

1 / 1 pts

When trying to select the correct media to use when sending a message, examine the information capacity of the data and ask various questions. First,

  

determine the type of feedback needed.

determine the method of medium for feedback needed.

determine if the media allow for emotions.

none of the above

Question 3

1 / 1 pts

In team­-based environments, persuasion is of less importance, because teammates will cooperate with you because they have to cooperate.

True

False

Question 4

1 / 1 pts

Which of the following would help in sending effective messages?

Tailor your message to your audience.

Use varying techniques to send your message.

Be redundant if necessary.

all of the above

Question 5

1 / 1 pts

All of the following are necessary for effective persuasion except:

establishing credibility

framing for common ground

emotional connection

referent power

Question 6

1 / 1 pts

Which of the following is true regarding persuasion?

It relies on manipulation and coercion.

It takes away the other person’s ability to choose.

It guides people toward the adoption of a behavior or attitude.

It involves the direct giving of orders.

Question 7

1 / 1 pts

Complaining to your companion when someone cuts ahead of you in line is what type of response?

Passive

Agressive

Assertive

Purposeful

Question 8

1 / 1 pts

Exerting control,humiliating others, and using absolute terms are behaviors associated with ____________________ communication.

passive

assertive

aggressive

absolute

Question 9

1 / 1 pts

Convincing someone to believe in something that is neither in their best interest nor something they would believe in without your presence is known as:

disclosure

manipulation

positive persuasion

attribution

Question 10

1 / 1 pts

Communication channels offer various advantages. ____________________ communication tends to be the most preferred form of communication for managers; it provides an automatic two­-way exchange to obtain immediate feedback.

Verbal or oral

Written

Electronic

Non-verbal

 Interpersonal Effectiveness Quiz

 

Question 1

1 / 1 pts

All of the following are strategies you can use to become an active listener except:

rehearsing the response

 

avoiding distractions

reading both verbal and non­verbal messages

being empathetic

Question 2

1 / 1 pts

Which of the following is true regarding non-­verbal communication?

Non­-verbal is not as important as verbal communication.

Non-verbal messages cannot contradict the verbal message.

Non-verbal messages are usually sent subconsciously.

all of the above

Question 3

1 / 1 pts

Which of the following would not contribute to active listening?

giving feedback to check for accuracy

acknowledging the emotions of others

  

concentrating on the messenger rather than the message

listening with your body

All of the answers contribute to active listening

Question 4

1 / 1 pts

Which of the following is not an example of stereotyping?

Men aren’t interested in childcare.

Older workers can’t learn computer skills.

Women don’t do auto mechanic work.

A man who is six feet nine inches tall will be a good basketball player.

All of the answers are examples of stereotyping.

 

Question 5

1 / 1 pts

Which of the following is true regarding active listening?

It encourages further communication.

It encourages others to listen to you.

It can calm another person down.

all of the above

Question 6

1 / 1 pts

In comparing affirmative action with the concept of managing diversity, affirmative action is more:

proactive

opportunity focused

reactive

voluntary

 

Question 7

1 / 1 pts

Organizational benefits of managing diversity include all the following except that it:

can help with employee retention

  

limits flexibility and response to change

facilitates innovation and creativity

decreases employee complaints and litigation

Question 8

1 / 1 pts

Diversity includes which of the following?

Religion

Age

Sexual orientation

all of the above

Question 9

1 / 1 pts

All of the following are strategies for improving your ability to address cross-­cultural issues except:

Be willing to take assignments overseas.

Spend more time with people of your own nationality.

Subscribe to newspapers or periodicals that broaden your world knowledge.

Study foreign customs and languages.

Question 10

1 / 1 pts

Active or empathetic listening:

is easy to do

can be done while reading

requires motivation and interest

should be practiced on all people in all situations

Building Teams Quiz 

Question 1

1 / 1 pts

The philosophy that engages the customer and involves individuals in the process is:

choose your attitude philosophy

play philosophy

  

make their day philosophy

be present philosophy

Question 2

1 / 1 pts

All organizations can benefit from the use of teams.

True

False

Question 3

1 / 1 pts

Which of the following is true regarding the stages of team development?

All teams go through all the phases.

All teams go through the phases at the same pace.

All phases present different challenges to team members and leaders.

all of the above

Question 4

1 / 1 pts

Studies have shown that teamwork increases:

morale

gossip

cliques

ostracism

apathy

Question 5

1 / 1 pts

A team that is establishing and adhering to patterns of behavior where members feel an ability to constructively criticize is characteristic of the ________________ stage of team development.

forming

storming

norming

performing

adjourning

Question 6

1 / 1 pts

Many teams fail because there is not

a power struggle

a female on every team

  

full management support of the team’s effort

limited resources

Question 7

1 / 1 pts

Which of the following are potential benefits of teamwork?

Increased creativity, problem­solving, and innovation

Improved processes and increased quality

Global competitiveness and reduced turnover

all of the above

Question 8

1 / 1 pts

The 16 Fish Philosophies can have a positive impact on morale.

True

False

Question 9

1 / 1 pts

The increase in organizational hierarchy and managerial layers in today’s organizations has led to the evolution of self­managed teams.

True

  

False

Question 10

1 / 1 pts

The size of the team can be essential to a team’s success. The optimal size is between

1 and 3

6 and 10

10 and 20

There is not an optimal size

Quiz: Team Conflicts and Facilitating Success

 Question 1

1 / 1 pts

The _____________ conflict strategy is high on cooperativeness and low on assertiveness.

avoidance

competition

compromise

accommodation

collaboration

Question 2

1 / 1 pts

Conflicts arise when someone feels that another person is interfering with his or her ability to attain an objective.

True

False

Question 3

1 / 1 pts

Since conflicts are inevitable, there is little managers can do to minimize the occurrence.

True

  

False

Question 4

1 / 1 pts

Managers can help to minimize and deflect the negative results of conflict by:

keeping people informed

managing other’s expectations

setting clear goasl and objectives for teams

all of the above

Question 5

1 / 1 pts

When all parties seriously want a win-­win solution and have ample time, ____________________ is the best strategy for conflict resolution.

  

collaboration

 accommodation

compromise

competing

all of the above

Question 6

1 / 1 pts

The process by which a team is assisted in improving internal processes for achieving team goals is known as:

decision making

implementation

  facilitation

teaming

Question 7

1 / 1 pts

You are facilitating a meeting. One of the members is a “silent member,” meaning he is withdrawn from the meeting, possibly due to fatigue. It is best to:

badger him to try to get him to say something

ignore him and continue the meeting

tell him that he must participate or be punished

  

ask his opinion and give positive verbal and non­verbal reinforcement

Question 8

1 / 1 pts

Fran and Michael realize that in order to resolve their conflict, it is better if they each get some of what they want instead of nothing. Fran and Michael are managing their conflict using the ____________ strategy.

  compromising

avoiding

competing

collaboration

Question 9

1 / 1 pts

Michelle is of the belief that all conflicts are bad and should be avoided at all costs. Michelle is perspective on managing conflict is in line with the _____________ view.

traditional

human relations

interactionist

none of the above

Question 10

1 / 1 pts

When the facilitator interrupts politely but firmly and stresses points of agreement, he or she is most likely dealing with

the silent one

the heckler

the fighters

the whisperer